Account & Orders
At Maamgic, we want your shopping experience to be smooth from start to finish — whether you’ve created an account or checked out as a guest.
On this page, you’ll find helpful answers about how to place an order, track your shipment, manage your account, or make changes after checkout.
If you ever get stuck, our team’s always happy to help — just contact us.
FAQs
Account
Order
For customer service：
If you need any additional help, please shoot us an email at support@maamgic.com. Or go to contact us page. We're here to help you.
Account
Do I need an account to place an order?
You do not need to create an account, you can check out as a guest. But creating an account could let you efficiently manage and track your orders, manage returns, check your order history, and make your next purchase faster.
I forgot my account password. What should I do?
No worries — just click "Forgot password?" on the login page and follow the instructions to reset it.
Can I view my past orders?
Yes, if you created an account, you can log in anytime and view your full order history under “Orders.”
Order
Where can I see my order status?
Log into your Maamgic account and go to "Orders". If you checked out as a guest, check your confirmation email for a tracking link.
I didn’t receive an order confirmation email — did my order go through?
Please check your spam or promotions folder first. If you still can't find it, reach out to us at support@maamgic.com and we’ll confirm your order for you.
Can I change or cancel my order?
Orders are processed quickly to get to you fast, but contact us ASAP at support@maamgic.com or submit the form in Contact Us — we'll do our best!